**Beginning June 15, 2026, our credit and debit card processor will enhance the ZIP code validation as an improvement to mitigate fraud. ZIP codes must match the billing ZIP code on file with your card issuer. Please review all saved Payment Methods before June 15, 2026. This includes AutoPay customers. Cards submitted with incorrect and outdated ZIP codes will be declined.
Disconnected Accounts:
By submitting your payment online, you consent to the following statement:
The Rapid City Water Service Department has my consent to turn the water on at the curb box. By submitting payment, I hereby voluntarily assume all risk of loss, damage or injury to me or my property which may be sustained as a result of turning on the water at the curb box.
Accounts must be paid in full.
Service will not be restored until you call 605-394-4125 to request that the water be turned on. Requests can be made during regular business hours between 7:30AM and 5:00PM, Monday through Friday. Requests cannot be made on weekends or holidays.
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