Disconnected Accounts:
Payments must be remitted to the City Finance Office at 300 Sixth Street. A consent form must be signed after the account balance is paid in full before services will be reconnected.
By submitting your payment online, you consent to the following statement:
The Rapid City Water Service Department has my consent to turn the water on at the curb box. By submitting payment, I hereby voluntarily assume all risk of loss, damage or injury to me or my property which may be sustained as a result of turning on the
water at the curb box.
*Service will not be restored until you call 605-394-4125 to request that the water be turned on. Requests can be made during regular business hours between 7:30AM and 5:00PM, Monday through Friday. Requests cannot be made on weekends or holidays.
TUTORIAL VIDEOS
How to Pay Your Bill
Create and Link Your Account
Portal Features and Information